Answers to the questions Rockford homeowners ask most about getting a plumber through Plumbers Rockford IL Pros, Rockford water, wells and emergencies. Still have a question? Call (815) 420-9933 any time.
Using the service
How does getting a plumber through Plumbers Rockford IL Pros work?
You call one number, describe the problem and say where you are, and we connect you with a local plumber who handles that kind of job in your part of the Rockford area. You agree the price with the plumber before any work starts.
Can I call at night or on a weekend?
Yes. Calls are answered 24 hours a day, 7 days a week by a 24 hour service desk, and emergency plumbing is available around the clock, including nights and weekends.
Who does the plumbing work?
Independent local plumbers. Plumbers Rockford IL Pros is a referral service that connects you with a plumber; we do not perform plumbing work ourselves.
How much will my plumbing job cost?
The price is set by the plumber who takes the job and depends on the work involved. Ask for the price and what it includes before any work starts.
Are calls recorded?
Calls may be recorded for quality control purposes. The Privacy Policy explains how phone calls are handled. Read the Privacy Policy.
Rockford water and water heaters
How hard is Rockford's water?
Very hard. The City of Rockford reports 19 to 22 grains per gallon of calcium and magnesium. The city's water comes from groundwater aquifers, so the hardness stays much the same through the year. Source: City of Rockford.
How often should I flush my water heater in Rockford?
At least once a year. The City of Rockford recommends draining and flushing water heaters yearly to slow scale buildup and extend the life of the tank. Source: City of Rockford.
Do I need a water softener in Rockford?
At 19 to 22 grains per gallon, Rockford water is hard enough that a softener is worth pricing, especially if you are replacing a water heater or fixtures you want to last. About water softeners.
Wells, emergencies and coverage
Can I get help with a well pump or pressure tank?
Yes. We connect homes on private wells around Rockford with plumbers who repair and replace well pumps and pressure tanks. About well pumps and pressure tanks.
How do I get my well water tested in Winnebago County?
Winnebago County residents can get private well water tested through the City of Rockford Environmental Lab. The Winnebago County Health Department explains how. Well water testing details.
What should I do while I wait for an emergency plumber?
For a burst pipe, shut off the main water valve. For a leaking water heater, close the cold water supply valve on the tank and turn off its power or gas.
Which areas do you cover?
Rockford, Loves Park, Machesney Park, Roscoe, Rockton, Cherry Valley and Belvidere. If you are not sure whether you are in the area, call and ask. See our service areas.
Licensing
How do I check that a plumber is licensed in Illinois?
Ask the plumber who comes out for their Illinois plumbing license number and look it up with the Illinois Department of Public Health, which publishes a plumbing license verification tool. In Illinois, anyone who installs, alters or repairs a plumbing system must be licensed. Check a license with IDPH.
Get a Rockford plumber now
Leaking water heater, backed up drain or a well pump acting up, day or night? Call and we will connect you with a local plumber.